FAQs

SUPPORT

Customer Service Email: info@forkedagain.com

ORDER

How secure is my personal information?

Forked Again adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

What forms of payment do you accept?

Please see the footer of our site for a list of all of our accepted forms of payment.

Can I cancel my order?

Once you order is placed, it cannot be canceled.

SHIPPING

Do you ship internationally?

Yes and no! We currently ship within the US, to all US territories, Canada and Australia. We plan to expand shipping to other countries in 2022. If you are outside of those areas, and would like to order, please send us an email via the Contact Us page.

Who pays customs fees and import taxes?

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

What shipping carriers do you use?

We ship via USPS and UPS.

How long does it take to process my order?

Once payment has been made, 99% of all orders are processed in 3-5 business days. During the holidays, processing times may be longer.

How long does shipping take?

Transit times are determined by the selected shipping speed. Regular First Class shipping is generally delivered within the US in 3-5 business days, but can take longer as this method does not have a guaranteed delivery date.

If you need your order quicker, please select an upgraded method. Processing times still apply.

TRACKING

How do I track my order?

When your order is ready to ship, a tracking number will be sent to the email address associated with your order. You can also log in and check your account.

RETURNS

Returns are not accepted. However, if an error is made on our part, please contact us immediately so we can rectify the problem. All issues should be reported within 3 business days of receipt.

CARE & CLEANING

Stainless Steel Pieces

We have placed our pieces in the dishwasher; however, different settings can produce different results. While the lowest setting may be okay, we highly recommend hand washing your items. Do not soak. Pieces should be washed and dried immediately. Do not place in the microwave.

Hard Plastic Cases

Hard plastic cases should be hand washed only to avoid melting and damage to any personalization. Do not soak. Do not place in the microwave.

TRAVELING WITH SHARP OBJECTS

Can I take my flatware on a plane?

Please refer to the TSA guidelines for traveling with sharper objects (specifically a knife). Forks and knives have different rules so please review them both.

Always a satisfied customer

I’m always pleased with the results of the purchase that I receive from Forkedagain! The chopsticks that I ordered looks good in red with the silver lettering. This is my third order and I know that I only ordered the chopsticks but I enjoy the personalized flatware that I’ve ordered in the past. Hence the reason why I ordered the chopsticks this time around. I ordered them for the handyman at my job and the other day he asked me if there was any disposable chopsticks in the break room and I told him no and he left a bit disappointed and he grabbed the regular plastic utensils and left. I thought immediately to order him a personalized pair of chopsticks. I’m excited to give it to him as a Christmas gift. Thank you very much and know that my coworkers love my utensils and I’ve shared the IG information with them. I love to support small businesses. Once again thank you 🙏🏼

I’m in love!

Prompt service and quality product. The monogram adds a special touch that is unmatched!

Travel Cutlery Set

I originally bought a set for myself. I loved it so much, I bought several for my coworkers and husband! They are great to use while you are at work or anywhere honestly. No more single use plastics for me!!

These sets are perfect for work bag, lunch bag or to stash in car door. I love mine and perfect gifts for friends and family.

College Freshman Gift

I recently purchased the 9-Piece Travel Flatware Set in Matte Purple Ombré, and I couldn't be happier with my decision! This set is not only practical but also incredibly stylish.

Design and Aesthetics:
The matte purple ombré finish is stunning. The gradient design adds a touch of elegance, making the flatware stand out from other sets. It’s perfect for anyone who wants to add a bit of flair to their dining experience, even on the go.

Quality and Durability:
Each piece in the set feels sturdy and well-made. The stainless steel construction ensures durability, so I’m confident that this flatware will last for a long time. The matte finish also resists fingerprints and smudges, keeping it looking pristine with minimal effort.

Practicality and Convenience:
This set includes everything you need: a knife, fork, spoon, chopsticks, straw, straw cleaner, and a portable case. The case is compact and keeps everything neatly organized, making it ideal for travel, camping, or even just keeping in your bag for work lunches. The inclusion of chopsticks and a straw cleaner is a thoughtful touch, catering to various dining preferences and promoting eco-friendliness.

Ease of Use:
The utensils are comfortable to hold and use. The knife cuts smoothly, the fork and spoon have the right proportions, and the chopsticks are easy to grip. The straw is a great addition for those who prefer reusable options over disposable ones.

Let customers speak for us